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Customer Service Administrator

Customer Service Administrator

Michael Page (UK)Bolton Croft, England, United Kingdom
6 days ago
Job type
  • Full-time
Job description
  • 3 month temp role offering an immediate start
  • Weekly pay & competitve hourly rate
  • About Our Client

    Our client is a well-established not for profit organisation, recognised for their impactful work across various communities. As a medium-sized entity, they place great emphasis on delivering exceptional services to their customers, fostering a culture of inclusivity and collaboration.

    They are looking for an experienced Customer Service Administrator to join them full-time, 5 days a week.

    Job Description

    As a Temporary Customer Service Administrator you will :

    • Manage customer enquiries via telephone and email
    • Deliver excellent customer service, resolving issues promptly
    • Raise customer works on CRM system
    • Support and help and resolve incoming enquiries from contractors
    • Provide appropriate advice to customers with enquiries
    • Raise purchase orders for customers and ensure invoices are processed onto customer accounts for the finance team to manage
    • Ad-hoc duties as and when required
    • The Successful Applicant

      To be successful in this role :

    • Previous experience in a customer service or administrative role
    • Experience managing enquiries and resolving issues
    • Attention to detail, especially in verifying and processing documentation
    • Good problem-solving skills to resolve queries or issues effectively
    • Excellent organisational skills, including the ability to manage multiple tasks and deadlines effectively
    • A proactive, professional, and customer-focused approach when interacting with internal and external
    • customers

    • Proficient in CRM systems and Microsoft packages
    • What's on Offer

      In return, our client can offer :

    • Weekly pay & immediate start
    • An opportunity to working for a large & well-established not-for-profit business
    • Mon - Fri working patterns
    • J-18808-Ljbffr

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    Customer Service Administrator • Bolton Croft, England, United Kingdom