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Collections Specialist

Collections Specialist

hays-gcj-v4-pd-onlineSheffield
30+ days ago
Job type
  • Full-time
Job description

Your Newpany

Join a thriving, fast-paced organisation based in Sheffield that’s currently experiencing an exciting phase of growth. Renowned for its supportive culture andmitment to employee development, thispany offers a fantastic environment for both graduates and experienced professionals to build a rewarding career.

Your New Role

As the new Collections Specialist, you’ll play a key role in managing high-volume accounts and driving efficient debt recovery processes. This is a dynamic opportunity for a recent graduate eager to launch their career or an experienced credit control professional ready for their next challenge.

This role is perfect for someone who enjoys problem-solving, thrives in a target-driven environment, and takes pride in delivering excellent customer service.

  • Monitor and manage assigned accounts, identifying overdue payments and prioritising follow-ups.
  • Investigate and resolve billing discrepancies, working closely with internal teams to ensure accuracy.
  • Maintain up-to-date and accurate account records, identifying and correcting iplete or incorrect payments.

What You’ll Need to Succeed :

  • Experience in credit control, accounts receivable, or collections (strong customer service backgrounds also considered)
  • Excellentmunication skills – confident on the phone and clear in written correspondence
  • Strong negotiation skills and the ability to handle challenging conversations
  • High attention to detail and strong organisational skills
  • German and / or French language skills are highly desirable.

    • What You’ll Get in Return :

  • Hybrid working : 4 days in the office, 1 day from home
  • 25 days holiday + bank holidays
  • Private medical insurance
  • A collaborative, inclusive, and supportive team culture
  • Clear career development opportunities in a growing business
  • A modern, vibrant office environment
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    Collection Specialist • Sheffield