Picker

What's in it for you

At Booker, we offer a great place to work with a fantastic benefits package :

• A Booker colleague card with 10% off at Booker and double discount events up to three times a year.
• After 3 months, a Tesco colleague discount card with 10% off, increasing to 15% during a 4-day period after every four-weekly pay day, thirteen times a year. Also, 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM-only deals with Tesco Mobile and other deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco Bank. Terms apply.
• Free eye test when spending £50 or more, with 30% off glasses, sunglasses, and contact lenses on the same spend.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An discounts website for everyday savings and a cycle-to-work scheme.
• After 3 months, join our Save As You Earn share scheme to buy Tesco shares at a discount.
• Retirement savings plan—save up to 5%, with Booker matching your contribution.
• Life Assurance—cover for death in service of up to three times your annual pay.
• Health and Wellbeing support, including Employee Assistance Programme and Virtual GP for you and your family.
• A comprehensive holiday package.

About the role

Ensure customer needs are exceeded by working across various store areas. Tasks include filling shelves, serving tills, managing stock, and picking deliveries—no two days are the same. Your focus will be on delivering excellent customer service efficiently and promptly.

We seek someone with a positive attitude, passionate about customer service, and willing to go the extra mile.

Responsibilities

Accurately picking and dispatching goods using a handheld terminal, and notifying the manager of any discrepancies.

Checking quality, shelf life, and packaging for robustness before delivery.

Providing high standards of customer service by processing deliveries efficiently and meeting targets.

Dealing politely with delivery staff, responding to queries and complaints, and escalating complex issues appropriately.

Requirements

A positive attitude and comfort working to meet pick rates.

A passion for customer service and willingness to go the extra mile.

Punctuality and proper presentation are essential.

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