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Technical Support Engineer

Technical Support Engineer

REDTECH RECRUITCambridge, Cambridgeshire, UK
11 days ago
Job type
  • Full-time
Job description

Technical Support Engineer

A brilliant opportunity for a technically-minded individual to join a pioneering deep-tech company as a Technical Support Engineer, working with innovative imaging technology.

This role offers the chance to get hands-on with complex systems, providing high-level technical support to a wide variety of customers both in the UK and internationally. If you thrive on problem-solving, enjoy working closely with hardware, and are confident in a customer-facing role, this could be the perfect step in your career.

Location : Based in Cambridge with regular travel to Oxford and occasional national / international travel

Salary : £40,000 – £50,000 per annum 10% bonus equity options healthcare, pension, and other benefits

Requirements for Technical Support Engineer :

  • A degree in Electrical Engineering, Physics, Computer Science or a related technical field
  • At least 2 years of experience in a technical support or engineering role
  • Experience developing or supporting advanced imaging or camera systems (infrared experience a plus)
  • Strong communication skills with a proven ability to convey complex technical concepts to a range of audiences
  • Comfortable producing technical documentation, user guides, and support materials
  • Familiarity with networking concepts and IT infrastructure

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Technical Support Engineer • Cambridge, Cambridgeshire, UK