Senior Manager, Operations Transformation - Insurance

If you're looking for a role in a fast paced, exciting environment where you can make a big impact in the General Insurance, London Markets or Specialty (re)insurers then this is the role for you. Benefiting from early client exposure and working with and learning from some of the top practitioners in our field, you will develop quickly, add real value and build credibility in the industry from an early stage thus increasing your own marketability.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte?It’show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words : our values. Whatever we do, whereverwe arein the world, we lead the way , serve with integrity , take care of each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost .

Connect to your opportunity

Deloitte is actively engaged across the Insurance market to Imagine, Deliver and Run the transformations our clients need to succeed in a rapidly changing marketplace. We work with leading Insurers, Reinsurers and Brokers to solve their biggest and most complex problems. As part of the Operations Transformation practice at Deloitte, we pride ourselves on our ability to harness our deep industry experience across the insurance value chain to help our clients drive transformational change.

Assignments will be focused across the full spectrum of the Insurance Market be that General Insurance, London Market or International business and will include :

• Building the underwriter or broker of the future, transforming the way our clients assess and manage risk using new ways of working
• Creating insurance efficiency and automation, including Generative AI, digital tools, automation and more
• Challenging how insurers and claims handlers should assess losses in an ever evolving space, enabled by technology
• Delivering complex insurance transformations in the London Market, the General Market or Internationally
• Re-design the operating model to enable the organisation of achieving strategic ambitions
• Supporting our clients to shape and address their risk and regulatory agenda
• Identify and implement cost reduction opportunities to improve the profitability
• Structure and deliver digital transformation programmes to enable efficiency and growth benefits

As a Senior Manager in our team, you will work closely alongside Partners and Directors and play a key role in influencing and shaping the strategic direction and development of the team, with the opportunity to :

Connect to your skills and professional experience

Desirable Skill Set Examples

Connect to your business -Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

I see my role as helping and preparing the business towards new ways of working and guiding them along the change journey. I am passionate about people and constantly thinking about how I can make change easier for any impacted team.” -Sophia, Technology & Transformation

What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” -Dan , Technology & Transformation

I get to work on projects that help clients in a sector I feel truly passionate about.” -Rhiannon , Technology & Transformation

It’s such an inspiring place to work; everyone you talk to is working on something interesting.” -Gillian , Technology & Transformation

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do : it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level .

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk / careers

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