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Assistant Service Manager

Assistant Service Manager

Jago ConsultantsAylesbury, GB
30+ days ago
Salary
£35,000.00–£40,000.00 yearly
Job type
  • Permanent
Job description

Job Description

Assistant Service Manager / Workshop Controller / Service Reception Manager required by my Main Dealer Motor Garage based near Aylesbury in Buckinghamshire.

Job Role – Assistant Service Manager / Service Reception Manager / Workshop Controller

Job Location – Aylesbury, Buckinghamshire

Salary circa 35k basic plus bonus

Your previous experience will have been in a similar role such as a Service Manager, Front of House Manager, Workshop Controller or Senior Service Advisor.

Assistant Service Manager / Service Reception Manager / Workshop Controller Role :

  • You will need to lead by example on a daily basis
  • Have an enthusiastic and passionate personality to drive and motivate your team.
  • You will be expected to help resolve staff and customer concerns as they arise and take responsibility for hitting business objectives.
  • To oversee all aspects of the Service Department operations in the absence of the service manager
  • To challenge and drive the performance of the front-of-house staff
  • Managing, coaching and motivating employees to ensure a high quality of staff.
  • Assist with Monitoring performance against agreed targets.
  • Ensuring correct completion of Vehicle Health Checks, up sell conversions and follow up of unsold, deferred work process.

About You :

  • Preferably a minimum of 3-years experience as a Senior Service Advisor / Workshop Controller / Service Reception Manager / Assistant Service Manager who is highly successful in their current position or already in a similar role
  • You will need to be a ‘leader’ of people and an ambassador for the brand and dealer group
  • Can demonstrate a stable career path
  • Be capable of balancing the hands-on approach of helping your team, along with running the department when the Service Manager is unavailable.