Job Description
Assistant Service Manager / Workshop Controller / Service Reception Manager required by my Main Dealer Motor Garage based near Aylesbury in Buckinghamshire.
Job Role – Assistant Service Manager / Service Reception Manager / Workshop Controller
Job Location – Aylesbury, Buckinghamshire
Salary circa 35k basic plus bonus
Your previous experience will have been in a similar role such as a Service Manager, Front of House Manager, Workshop Controller or Senior Service Advisor.
Assistant Service Manager / Service Reception Manager / Workshop Controller Role :
- You will need to lead by example on a daily basis
- Have an enthusiastic and passionate personality to drive and motivate your team.
- You will be expected to help resolve staff and customer concerns as they arise and take responsibility for hitting business objectives.
- To oversee all aspects of the Service Department operations in the absence of the service manager
- To challenge and drive the performance of the front-of-house staff
- Managing, coaching and motivating employees to ensure a high quality of staff.
- Assist with Monitoring performance against agreed targets.
- Ensuring correct completion of Vehicle Health Checks, up sell conversions and follow up of unsold, deferred work process.
About You :
Preferably a minimum of 3-years experience as a Senior Service Advisor / Workshop Controller / Service Reception Manager / Assistant Service Manager who is highly successful in their current position or already in a similar roleYou will need to be a ‘leader’ of people and an ambassador for the brand and dealer groupCan demonstrate a stable career pathBe capable of balancing the hands-on approach of helping your team, along with running the department when the Service Manager is unavailable.