92221 - MoJ Property Directorate - Area Property Operations Manager (Wales)

Number of jobs available : 1

Detail of reserve list : 12 Months

Region : Wales

City / Town : Cardiff, Pontypool, Swansea, Usk, Wrexham

Building / Site : HM Prison Berwyn, LL13 9QE; HM Prison Cardiff, CF24 0UG; HM Prison Swansea, SA1 3SR; HM Prison Usk, NP15 1XP; HMYOI Prescoed, NP4 0TB

Grade : SEO

Post Type : Permanent

Working Pattern : Full Time, Flexible Working

Role Type : Estates, Facilities Management, Project Delivery, Property

Will the successful applicant have line manager responsibilities? No

If you are successful in the recruitment process, you will be added to the merit list for the campaign. We will then appoint candidates as Area Property Operations Manager posts become available. This will be based on merit order and your location preference. Please be advised that being successful in the recruitment process and being placed on the merit list does not guarantee an offer of employment.

Please note that the application window for this campaign remains open until 11 / 02 / 2025. However, we will be reviewing applications and conducting regular screening, interviewing, and onboarding procedures throughout the duration of the campaign.

Overview

The MoJ Property Directorate is a customer-focused organisation that exists to enable our customers to perform to their very best. We do this by providing high-quality, easy-to-use services and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently. Our job is to manage one of the most diverse and complex estates in Government – hosted by the Ministry of Justice (MoJ). The MoJ Property Directorate brings together a property portfolio including Prisons, Probation, and MoJ HQ and Arm’s Length Bodies.

MoJ Property provides specialist services including facilities management, health and safety, fire safety and security, technical design expertise, and sustainability. We also have business management teams who support the entire Directorate and each of our partners is supported by account management teams. We are responsible for a great deal - our portfolio consists of properties valued at £8.5bn for the MoJ alone. We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and also encourage our people to join the GPP.

Area Property Operational Managers (APOMS) are responsible for working directly with clients and suppliers, including on regular site visits, to ensure efficient and effective delivery of hard and soft FM services for their portfolio. This is a key contract management role requiring specialist knowledge, with responsibility for overseeing the delivery of the contract and works projects, for defining projects and for technical and statutory assurance.

Job Description, Duties and Responsibilities

Responsibilities will include the following :

Service Management :

• Understand your assets and deliver operational strategies, policies and processes in line with operational requirements to manage the delivery of services, payments and the audit regime.
• Manage day-to-day contracts across a number of sites within a region through MI data and visual inspections of sites, ensuring work carried out by contractors is in accordance with the contract in terms of quality, compliance and specification.
• Liaise with the supply chain and other MoJ Property teams to proactively understand issues across the portfolio and facilitate improvements.
• Understand the priorities of stakeholders and how they fit into plans and activities.
• Consider whether Early Warning Notices (EWNs) and compensation events are required and advise RPOM accordingly.
• Manage issues (including requests for additional spend, elective new works and changes to scope or specification) to resolution and escalate to RPOMs where necessary.
• Follow the schedule of visits for each asset to discuss performance, issues and update on work orders.
• Engage with the PS supply chain and other MoJ Property teams to ensure legislative and statutory compliance through Health and Safety.
• Ensure that actions relating to inspections and audits are delivered through the contract.
• Work with the technical team, MI and reporting procedures to enable audit, assurance and validation of service delivery.
• Identify the requirement for project works, including contributing to business cases, bids and the procurement process.

Customer Management :

Skills and Experience

You should have strong experience in property and FM disciplines and be able to demonstrate compliance with statutory, regulatory and professional requirements in previous roles.

You should have experience in :

Qualifications and Accreditation

Where required, support and funding will be provided to achieve the above with an expectation that this will commence within 6 months of taking up post.

Licences

Full UK Driving Licence is required.

Additional Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working.

The successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office.

MoJ candidates who are on a specialist grade will be able to retain their grade on lateral transfer.

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