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Retail Operations Assistant

Retail Operations Assistant

Luca FaloniLondon, UK
23 days ago
Job type
  • Full-time
Job description

Are you a proactive and organised individual with a passion for luxury fashion? Do you thrive in a fast-paced environment and enjoy supporting a sales team to deliver exceptional customer experiences? If you're ready to play a crucial role in maintaining an organized and efficient store, we have an exciting opportunity for you!

About Us :

Luca Faloni is a distinguished luxury brand celebrated for its impeccable made in Italy menswear. With a focus on craftsmanship and timeless elegance, we've built a global reputation for quality. As our brand continues to flourish, we're seeking dedicated Runners to join our London retail team, contributing to the seamless operation of our store.

Role Overview :

As a Retail Operations Assistant at Luca Faloni, you'll play a vital role in supporting our sales team by ensuring the store remains well-organised, fully stocked, and visually appealing. Your attention to detail and proactive approach will contribute to providing an inviting shopping environment for our customers, enhancing their overall experience.

Key Responsibilities :

  • Support the Retail Team in the execution and coordination of operational procedures across all store locations
  • Assist with inventory management processes, including store replenishments, stock movements, and cycle counts
  • Liaise with store teams to ensure timely communication of operational updates, product launches, and store needs
  • Help maintain store documentation, trackers, and internal tools to ensure accurate and up-to-date records
  • Coordinate store supply orders and manage vendor communication for store-related needs
  • Assist in the onboarding of new store staff, ensuring operational tools and training materials are provided
  • Support in the planning and execution of new store openings and retail projects
  • Act as a point of contact for store teams for day-to-day operational questions or issues
  • Contribute to the continuous improvement of retail processes and store efficiency

Profile :

  • Strong organisational skills and attention to detail
  • Proactive and able to manage multiple priorities with a solution-oriented mindset
  • Excellent written and verbal communication skills
  • Confident using Microsoft Excel, Google Workspace, and retail systems
  • A team player who thrives in a fast-paced, collaborative environment
  • Passion for retail, operations, and delivering an exceptional store experience
  • Experience in a retail or retail operations role is beneficial

    • What we offer :

  • The opportunity to be part of a growing luxury brand with a strong international presence
  • A collaborative and supportive work environment
  • Exposure to multiple aspects of retail operations and brand strategy
  • Staff discount and other employee benefits

    • Benefits :

  • Company events
  • Generous Employee discount
  • Uniform
  • Employee discount
  • Career Advancement : Opportunities for career growth within a globally recognised luxury fashion brand.
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    Retail Assistant • London, UK