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Service Desk Engineer
Hunter SelectionYeovil, Somerset30+ days ago
Salary
£27,000.00–£30,000.00 yearly
Job type
- Permanent
Job descriptionExperience working as a IT Engineer Have a relevant qualification in IT Experience in supporting IT, Wi-Fi and Networking technologies Excellent customer service skills Excellent communication skills both written and verbal The ability to act as an escalation point for more junior members
27000 - £30000 per annum + 31 days holiday, qualifications + moreYeovil, Somerset
Service Desk Engineer
Service Desk Engineer – Yeovil (Hybrid) – £27k-£30k
I am seeking a Service Desk Engineer to work within an established team, supporting a host of external clients on their networking and telecommunications needs. The successful Service Desk Engineer will provide Technical Support through email, ticketing system, or phone to a network of external customers. You will be working within a skilled team, escalating tickets when needed and ensuring you stick to the agreed service level agreements.
Benefits :
- 23 days holiday + bank holiday
- Medical Cash plan
- Quarterly wellbeing time
- Enhanced maternity and paternity leave
- Excellent training + paid certifications
- Company activity days
As the successful Service Desk Engineer, you will have experience in some of the following :