Receptionist

Check-in into a world of opportunities!

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK'S #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

The Hilton Birmingham Metropole is now recruiting a full-time Receptionist to join the busy and vibrant Front Office Team. The hotel is in Birmingham's NEC area, close to Birmingham International train station. With 790 bedrooms, 3 Food and Beverage outlets, and over 30 meeting spaces, this hotel is a hive of activity. If you are Customer Service Focused with experience working on a busy reception desk, we want to hear from you! Please note you must be flexible with shift patterns including evening and weekend shifts.

Hourly Rate of £12.27 per hour

A WORLD OF REWARDS

• Smart uniform provided and laundered
• Free, healthy and high-quality meals when on duty
• Grow your Career! Your next position could be as a Reception Team Leader or Supervisor
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https : / / cr.hilton.com)
• Team Member Travel Program : discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts : with Perks at Work
• Free car park
• Subsidised Taxi between 12am and 7am
• Holiday : 28 days including bank holidays (increasing yearly to up to 33 days)
• Guest Experience Day : 1 night stay with breakfast and dinner
• Modern and inclusive Team Member’s areas

You will join the Front Office team, working in the Reception area of the hotel.

You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Are you friendly, positive, passionate and eager to be part of a team of like-minded professionals? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Work Locations

Hilton Birmingham Metro

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Guest Services, Operations, and Front Office

J-18808-Ljbffr