Clone - Customer Service Admin

Job Title :  Customer Service Administrator

Location :  Ryton upon Dunsmore, Warwickshire

Contract Type :  Full-time, Temp -Perm

Salary :  £12.50Phr

As a Customer Service Administrator, you will be the first point of contact for our customers, providing exceptional service and support. You will handle a variety of administrative tasks to ensure smooth daily operations, including managing inquiries, processing orders, and assisting with any customer-related queries.

Key Responsibilities :

• Responding to customer inquiries via phone, email, and online platforms
• Managing customer orders, ensuring accurate and timely processin
• Resolving customer complaints or issues in a professional manner
• Maintaining accurate customer records and updating databases
• Coordinating with other departments to ensure customer needs are met
• Handling administrative tasks such as filing, document preparation, and reporting
• Ensuring a high level of customer satisfaction through excellent communication and support
• Running customer reports, validating and correcting anomalies prior to sharing data Investigating and resolving invoice discrepancies Updating customer contracts on the Sales Order system and ensuring customer & suppliers information is kept up to date

Skills & expierence required :

If you're passionate about delivering top-tier customer service and want to be part of a growing team, we’d love to hear from you! Please send your CV and a cover letter to or give us a call on 01788578888