Medical secretary
Torbay and South Devon NHS Foundation TrustTorquay- Permanent
Job summary
Our Medical Secretary will provide high quality secretarial, administrative and clerical support to Consultant Rheumatologists, maintaining departmental and Trust standards in line with Standard Operating Procedures.
They will help and support the Admin Team Co-ordinator to undertake change management. They will ensure patients are treated with courtesy, dignity and respect.
Main duties of the job
Communication and working relationships
- This position requires empathy and tact when dealing with patients that may be angry or upset regarding any aspect of their care
- To ensure patients are treated with courtesy, dignity and respect
- Communicate effectively in writing and verbally with :
- Internal :
o Consultants
o Nursing staff
o Medical personnel
o Admin and clerical staff
o Ancillary staff
o Management
o Across the Trust
o Patients and carers
o Members of the general public
o GP Practices
o Other hospitals both in and out of the district
o Locum medical agencies
About us
The Rheumatology Department at Torbay Hospital is based in Kitson Hall. We work as a close multi-disciplinary team which consists of Consultants, Specialist Registrars, Specailist Nurses, Specailist Dietitians and administration staff, and other specialist carry out assessment, investigations and treatment of patients with life-long conditions, whilst offering an holistic approach to their care.
We prioritise caring, commitment, inclusivity and quality. We value solutions and strengths, promoting outside the box thinking and embracing innovation and change for improvement. If you align with our values and vision, and are passionate about meaningful work with people, you could be a valuable addition to our team.
Joining us means working in one of the most picturesque parts of the UK, with a high quality of life. Whether you prefer the coast, white-water rafting, moorland treks, or connecting with nature, it's all easily accessible in the South West.
Job description
Job responsibilities
Policy and service responsibility
Person Specification
essential
Essential
Desirable