Group Relief Night Manager

We arecurrently recruiting for a Group Relief Night Manager to join the team at FirmdaleHotels.

Working closelywith all Night Managers and taking direction from the Group Night Manager it will be your responsibility to oversee the overnightoperation moving across our 8 London properties. You need to be confident and flexible to adaptto a variety of scenario’s and situations across the breadth of the businessencompassing Events, Food & Beverage, Front Office, Housekeeping and theKitchen

Main Duties

• Responsible for the security of the hotel during the night
• Constant monitoring of our service standards
• Conduct regular health and safe checks
• Deliver and maintain the exceptional levels of customer service
• Establish strong and professional relationships with guests
• Attend and manage any incidents or accidents involving guests or staff members
• Operationally support all departments as needed
• Run night audit and produce nightly reports for the senior managers

Skills

What we Offer :

Why join Firmdale Hotels?

Firmdale Hotels is an international award winning group comprising of 11high end luxury hotels and 8 bars and restaurants in London and New York.

We are delighted to have been recognised by the hospitality industry forsome of the great work our teams have done. To name a few of our recent awardsand accolades;

In line with the Asylum and Immigration Act 1996, we do require allapplicants to have the eligibility to live and work in the United Kingdom.Documentation will be required at interview stage.