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Application Support Specialist
RJC GroupLondon Area, United Kingdom, United Kingdom10 days ago
Job descriptionExperience of communicating with C level stakeholders, traders and other senior staff Strong knowledge of Allegro ETRM. Experience in a support management role. Excellent leadership and problem-solving skills. Ability to work collaboratively across departments. Experience of incident management roles
RJC Group are looking for an Allegro Support Manager to join a large commodities trader in London.
Responsibilities :
- Oversee the support and maintenance of the Allegro ETRM system.
- Lead a team of support analysts to resolve issues and optimize performance.
- Ensure compliance with Service Level Agreements (SLAs) and manage escalations.
- Collaborate with other departments to improve system integration and functionality.
- Being a holder of standards for the clients External IT partners
Requirements :
If this sounds like you please reach out to Ollie Spooner via [email protected] or 07542606064; we look forward to hearing from you!
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Application Specialist • London Area, United Kingdom, United Kingdom