Personal Injury Claims Adjuster – Employer & Public Liability
Location : Leeds / Hybrid
Salary : £50,000 - £55,000 per annum, Benefits + Bonus
Contract : Full time
We are looking for a Personal Injury Claims Adjuster to join our Casualty team in Leeds, focusing specifically on our employer’s liability & public liability claims. This role offers an exciting opportunity to handle a diverse caseload, engage with both internal and external stakeholders and contribute to our collaborative and inclusive culture. With hybrid office working arrangements and a generous benefits package including 30 days holiday, you will be part of a supportive and diverse company.
Your New Role
- Investigate and resolve Casualty Personal Injury claims to provide excellent claims handling service with minimal leakage.
- Identify and investigate coverage issues to ensure the company’s liability aligns with its contractual commitments.
- Identify subrogation, contribution, and other recovery issues and ensure these are successfully pursued where appropriate.
- Manage claims and other material claims issues to resolve and settle claims on an economic basis.
- Ensure claims fees and advice are responded to within agreed timeframes to provide good service.
- Respond to internal and external stakeholder requests in accordance with service standards.
- Flag complaints as required and Treat Customers Fairly.
- Maintain knowledge of the claims portfolio and provide information to others on request to support effective monitoring of claims and underwriting decisions.
- Reserve accurately to ensure the company’s liability is always clear.
- Maintain efficient handling of your own caseload to ensure the prompt, timely, and effective handling of claims.
About You
Excellent investigative skills.Proven experience dealing with policy coverage.Experience dealing with liability negotiations.Effective communication skills, written and verbal.Relationship Management skills.Able to effectively use MS Office applications such as Word, Excel, and PowerPoint.Benefits
30 days holiday a year with the option to buy up to 2 additional days.Flexible working arrangements.Pension plan with employer contributions of 10% of your basic salary.Private medical insurance for you and your family.Family friendly policies, including 26 weeks leave at full pay.Short term remote work abroad options.Cycle-to-Work scheme.Our Commitment to Diversity
We are committed to creating an inclusive environment where all employees feel welcome and valued. We encourage applications from all backgrounds and are dedicated to supporting our employees' growth and development.
What Next?
If you have a passion to contribute to QBE’s vision, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents.
Equal Employment Opportunity : QBE is an equal opportunity employer and complies with equal employment opportunity legislation.
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