Ensure together with the Store Manager that the Store achieves or even exceeds sales, KPIs and profitability goals through the effective use of short and long-term planning, expense control, sales and service
Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
Assume responsibility for accurately processing sales, exchange, and refund transactions at the cash desk while ensuring the adherence of Discount Policy & Procedures
Support the Store Manager in the recruitment, training, developing, coaching, motivating and retaining of high performing, results driven team members
Manage and monitor Loss Prevention education and awareness programs; Assume responsibility for Loss Prevention and Operational compliance within the Store
Ensure that all Visual Guidelines are executed and maintained and that the visual presentation of the Store always meets PUMA standards
YOUR TALENT
Relevant management experience in a focused, customer service-oriented retail environment (preferably Apparel / Footwear)
Passion for PUMA Brand
Customer oriented, reliable and friendly personality
Interpersonal, communication and (self-)motivational skills
Strong organizational and time management skills
Ability to present information to large groups
Commercial and financial acumen
PC-literacy, general MS-Office Knowledge including the use of Outlook, Word, PowerPoint, Excel and Internet