Job Description

Warranty Support Assistant required in the Aldershot / Farnham area of Hampshire / Surrey.

We are working with an Engineering company in the Farnham area who are looking to recruit a Warranty Support Assistant to join their busy team.

Salary is circa 22k based on 12 month fixed term contract (40 hours per week)

Location is Aldershot / Farnham, Hampshire / Surrey

Job Role :

The Warranty Support Assistant would support the Warranty Team in the day to day running of the department. Involving communicating with suppliers and engineers to ensure details are fully present and correct at time of claim. You will also support the Warranty Manager.

Your key responsibilities will include :

To monitor and process claim requirements.

Carry out the credits for paid policy claims.

Liaise with engineers to ensure information is provided in a timely manner.

Ensuring that all outstanding claims are chased where applicable.

Provide additional administrative support as needed.

Key skills we are looking for :

Effective team player

Excellent time management skills; able to prioritise time and work well under pressure

The ability to provide high levels of customer care

Willingness to help both internal and external customers

Proactive, flexible and positive can-do attitude

IT Proficient