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Operations Manager - Luxury Hotel - London

COREcruitmentLondon, Greater London, England

30+ days ago

Salary

£50,000.00 yearly

Job description

Job Title : Operations Manager – 4 Star Hotel - London

Salary : Up to £55,000 + bonus

Location : London

I am seeking an experienced and dynamic Operations Manager with a strong background in Food & Beverage management to lead my client's hotel team. As a key member of their leadership team, you will oversee all aspects of hotel operations, including guest services, F&B outlets, staff management, and overall guest satisfaction.

About the position

Lead and manage daily hotel operations to ensure seamless guest experiences and high-quality service standards across all departments.
Oversee the Food & Beverage operations, including restaurants, bars, banquets, and room service, ensuring exceptional dining experiences and profitability.
Develop and implement strategic plans to drive revenue growth, optimise operational efficiency, and enhance guest satisfaction scores.
Recruit, train, and mentor department heads and staff members to deliver outstanding service and uphold brand standards.
Monitor financial performance, budgets, and cost controls, collaborating with the finance team to achieve revenue and profitability targets.
Maintain strong relationships with guests, vendors, and industry partners, fostering a positive reputation and driving repeat business.
Ensure compliance with health, safety, and regulatory standards, implementing best practices and protocols for a safe and enjoyable guest experience.

The successful candidate

Proven experience as a Hotel Manager, Operations Manager, or similar role in a luxury hotel environment with a focus on Food & Beverage management.

Strong leadership, communication, and interpersonal skills with the ability to motivate and inspire teams towards achieving excellence.

Extensive knowledge of F&B operations, revenue management, and hospitality industry trends.

Solid understanding of financial management, budgeting, and cost control principles.

Strong Rooms Division background

Company benefits

Competitive salary package commensurate with experience and performance-based incentives.

Opportunity to work with a prestigious luxury hotel brand and be part of a dynamic and supportive team.

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Manager Hotel • London, Greater London, England