Job summary

An exciting opportunity has arisen for a Bank Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site. As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust.

Staff benefits include, shuttle bus, and more Read more below

This role is not open to sponsorship

Main duties of the job

Site wide general housekeeping service ensure an acceptable level of service and is consistent across site.

• Carry out a cleaning service in allocated buildings / rooms / areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness / hygiene standards.
• Follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.
• Liaise with the Housekeeping Supervisor and House Staff on a daily basis carrying out special requests in relation to Housekeeping.
• Ensure safe storage of cleaning materials and equipment and sufficient stock is maintained informing the Housekeeping Supervisor of stock requiring ordering.
• Assist in the cleaning of communal areas on a daily basis and cleaning of carpets, curtains and high dusting on a rotating schedule.
• Ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.
• Assist in routine housekeeping audits as outlined in the planned preventative maintenance (PPM) schedules and ensure any works are to agreed service levels.
• Prioritise work to complete assignments in a timely manner.
• Assist other members of the Site Services and Facilities teams as required.
• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

About us

About Us

The Childrens Trust isthe UKs leading charity for children with acquired brain injury, providingexpert rehabilitation, education, therapy, and care at our national specialistcentre in Tadworth, and to children and their families across the UK, via ourBrain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, weare located just outside of London, close to the M25 (accessible via Junction8, A217 to Tadworth) and easily accessible via National Rail, by way of : Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do ishighly rewarding, and in addition to an attractive salary, we offer a valuablerange of benefits, including, adoption pay, time off for fertility treatment,enhanced paternity leave, paid carers leave, time out days for thoseexperiencing menopause symptoms, time off for gender reassignment.

We also offeradditional annual leave days for those with long service, with entitlementsranging from 35 to 41 days (including bank holidays) depending on your lengthof service.

Other benefits includefree on-site parking; a staff shuttle service from Epsom and Sutton trainstations to Tadworth Court, subsidised cafeteria, on-site staff accommodation(subject to availability), the ability to retain your NHS pension (whereapplicable) or the opportunity to join an alternative scheme, and theopportunity to develop your career in a supportive and collaborativeenvironment.

Job description

Job responsibilities

Site wide general housekeepingservice ensure that the housekeeping services is of an acceptable level andis consistent across site.

Carry out a cleaning service in allocatedbuildings / rooms / areas ensuring that daily tasks are completed according to thestandard operating procedures in relation to the cleanliness / hygiene standards.

Follow infection control procedures whenever carryingout duties and ensure procedures are followed should there be an infectioncontrol outbreak.

Liaise with the Housekeeping Supervisor and HouseStaff on a daily basis carrying out special requests in relation toHousekeeping.

Ensure safe storage of cleaning materials andequipment and sufficient stock is maintained informing the HousekeepingSupervisor of stock requiring ordering.

Assist in the cleaning of communal areas on a dailybasis and cleaning of carpets, curtains and high dusting on a rotatingschedule.

Ensure that any repairs required to fixtures and fittings arereported to the designated Facilities Helpdesk as soon as possible and anyissues are reported to the Housekeeping Supervisor.

Assist in routinehousekeeping audits as outlined in the planned preventative maintenance (PPM)schedules and ensure any works are to agreed service levels.

Prioritise work to complete assignments in a timely manner.

Assist othermembers of the Site Services and Facilities teams as required.

Undertake other or additional duties that are within your skills andabilities, as the organisation may reasonably require from time to time.

Central Laundry Services / Staff Accommodation

Where resourcing requirements are required toassist in the provision of these services.

Where required work with the HousekeepingLead / Laundry Operatives to process the laundry in a timely and efficient manneraccording to the standard operating procedures ensuring that cleanliness andhygiene standards are met and maintained in the central laundry.

Where required any repairs required to fixtures andfittings are reported to the designated Facilities Helpdesk as soon aspossible.

Where required assist the HousekeepingSupervisor / Assistants to ensure that accommodation is prepared to agreedstandards for guests / staff to move in.

Where required carry out the final check of accommodation on a changeoverday to ensure minimum standards have been met and guests are able to move in.

Highlightany issues regarding tenant occupation to the Housekeeping Supervisor and intheir absence to the Housekeeping Lead (as appropriate).

Training & Development

In conjunction with the Housekeeping Lead throughtraining and development and customer liaison maintain a high standard ofcleanliness.

Attend team meetingswith housekeeping and laundry staff.

Attend mandatorytraining sessions and gain the required certification.

Developself to improve personal performance within the department.

Regularly for performance and development review, identifying learningobjectives and setting targets, identifying opportunities for professionaldevelopment.

Read all policiesand procedures relevant to working practice and to keep up to date with policychanges as they occur.

Professionalism

Takes action and raises concerns.

Adhere to thepolicies and procedures of The Childrens Trust.

Maintain professional boundaries and professionalism at all times.

Committed to demonstrating the organisations values and behaviours at alltimes.

Health and Safety

The role requires asignificant degree of manual handling and working with house services / laundryequipment.

Adheresto all health and safety guidelines, including infection prevention and control.

Provide evidence of all vaccinations (or medical exemption) required forthe post.

Adhereto manual handling procedures and complete mandatory manual handling training.

Promotesthe health and safety of others.

Uses the incident reporting and riskassessment system (IRAR), to identify and report risks and incidents / actions ifdirected.

Responsible for identifying and mitigatingrisk within the work environment.

Attendall mandatory training sessions relevant to the role.

Wellbeing and Emotional Resilience

Maintains a positive approach and outlook whendealing with change and overcoming challenges and problems.

Recognises own limitations, develops realisticgoals, and uses support network resource when or if necessary.

Treats challenges and problems as a learningexperience.

Remains organised and focused when underpressure.

Responds appropriately and effectively to allconstructive feedback.

Motivates self and others.

Person Specification

Experience

Essential

Desirable

Skills & Abilities

Essential

Knowledge

Desirable

Personal Qualities

Essential

Qualifications

Desirable