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Cafe Front Of House Team Member

Cafe Front Of House Team Member

TescoJarman way, hemel hempstead
30+ days ago
Salary
£10.90 hourly
Job type
  • Permanent
Job description

About the role

Customers visit our café for all sorts of reasons. Whether it's a hearty breakfast to kickstart their day, or a quick pick-me-up for those on their way, we're here to provide great service, no matter the order. That's where you, as a member of our Front of House team, come in.

With your dedication to excellent service and your keen understanding of health and safety standards, you'll help make every day a little better. Whether you're dishing out food and drinks, keeping tables clean, or staying up-to-date with our menu and exciting initiatives, your dedication keeps our food fresh and our café inviting.

And here's the best part : while you work as the friendly face out front, we'll be supporting you behind the scenes with bags of career choice, flexible working options, and so much more. This is a place where you can really get on, with every opportunity to progress.

You will be responsible for

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures :

  • Serving customers quickly, efficiently and with care.
  • Resolving customer complaints and relaying information to the Café Manager.
  • Maintaining food freshness by following first in, first out (FIFO) stock rotation.
  • Adhering to food safety and hygiene regulations while keeping daily records.
  • Accepting deliveries and handling the safe storage of food.
  • Being aware of (and following) all operational policies and procedures.
  • Clearing and sanitising tables so our café stays clean.
  • Making sure we maintain our standards and all food products are available.
  • Staying up-to-date with business communications and exciting new initiatives.
  • Knowing our café’s menu inside out and making sure food is served the way it’s intended.
  • Preparing hot and cold drinks for customers.

You will need

  • A commitment to excellent customer service.
  • Knowledge of Health and Safety standards.
  • The ability to work efficiently and maintain a clean environment.
  • Personal

  • Comfortable working in a team.
  • Great communicator with a proactive attitude.
  • Ability to multitask and work well under pressure.
  • Confident using your initiative to improve ways of working.
  • Good at planning and keeping things organised.
  • What’s in it for you

    Alongside a  fantastic work life balance , we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to : :

  • Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
  • Request flexible working from day one
  • Retirement savings plan
  • Life Assurance
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
  • Uniform provided and policies to support you for all of life’s moments, big and small
  • Holiday starting at 28 days (Including Bank Holidays)
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.