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Customer Service Agent- Redhill
Yolk Recruitment LtdRedhill, UK3 days ago
Salary
£24,500.00 yearly
Job type
- Full-time
- Permanent
Job descriptionIdeally, experience in customer service ideally speaking to customers on the telephone. Strong listening and communication skills The ability to stay calm and solve problems efficiently Good organisational and time management skills A team-first attitude and a willingness to learn Bonus : Knowledge of the motor finance industry Salary of £25,500 Mon-Friday working hours. 26 days holidays plus bank holidays A permanent, full-time role on site (with options for hybrid in the future) Private medical cover High street discounts Ongoing career development and growth opportunities Its an easily accessible location, with train / bus links and free parking.
Customer Service Agent- Redhill- £24,500
Yolk Recruitment are seeking passionate Customer Service Agents, your mission will be simple : deliver brilliant customer service every single day. We are working exclusively with a company in financial services in Redhill.
You'll be at the heart of our customer interactions-offering guidance, resolving issues, and providing a positive experience at every touch point. You'll be working within a supportive contact centre of around 20 team members, where collaboration is key. You will receive of in-depth training to set you up for success.
What you'll be doing :
- You'll help customers understand their finance agreements over telephone, email and via other platforms
- You will be working resolving queries quickly and confidently
- If you directly cant support with someone you will liase internally to ensure customers satisfaction.
What experience will you need :
What You'll Get in Return