Student Administration Manager

Student Administration Manager

Reference number : JR246318

Location : Remote working with opportunity to access central Leeds office

Working pattern : Full Time

Contract Type : Permanent

Number of roles : 1

Salary : £32,897 per annum

We are looking for a Student Administration Manager to join our team.

The Student Administration Manager is responsible for providing a professional support service to all colleagues at Kaplan Open Learning (KOL); including responsibility for co-ordination and maintenance of the administration processes and frameworks for our partner Universities. The team provides support, advice and guidance in relation to a range of administration processes including academic regulations, Board of Examiners procedures, academic integrity and extenuating circumstances.

A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser : https : / / / jxfa28np

What you’ll bring to the role

Essential

A first degree

Experience of working in an academic administrative role in higher education.

Experience of interpreting and explaining complex policies and procedures.

Ability to communicate with staff at all levels to provide advice and guidance on quality assurance policies and procedures.

Strong interpersonal skills, comfortable liaising with staff at all levels.

Excellent IT skills, primarily Word, Excel, Powerpoint and online meeting software such as Zoom and Microsoft Teams.

Excellent organisational skills with attention to detail and ability to follow processes.

Desirable

Experience of dealing with higher education administration procedures including academic integrity, extenuating circumstances and late submission.

Experience of problem solving in an educational environment

Experience of servicing Committees and Boards

Experience of line management.

Advanced Excel skills such as use of formulas, pivot tables and V lookup

What we do

Kaplan Open Learning is one of the world’s largest and most experienced providers of online degree education. We currently work with two UK partner Universities to deliver undergraduate and postgraduate degree programmes. Our students complete their studies through online learning using our interactive virtual classroom with rich multi-media resources which provide a gateway to a learning community supported by a dedicated academic and professional services team.

Our mission is to continue to transform students’ lives and careers by delivering and expanding our suite of innovative, industry led and career enhancing higher education programmes.

What we offer

As well as a competitive salary, hybrid / home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes :

28 days annual leave

Big discounts on Kaplan courses for you and your family

24 / 7 confidential helpline providing counselling and other support services

Company pension contributions

Maternity, Adoption, Shared Parental and Paternity / Partner pay which is well above statutory levels

Medicash Health Cash Plan