Field Service Engineer - The North - Nuclear Medicine / Computed Tomography Imaging (NUC / CT)

Job Description Summary

We are looking for a Nuclear Medicine / Computed Tomography Imaging (NUC / CT) Field Service Engineer who will be providing technical site support services for GE Healthcare customers in North UK – particularly Cumbria / Lancaster / Preston / Blackburn and surrounding areas. You will join our Services Team that partners with our customers to tackle the evolving challenges of global healthcare. You will be responsible for first response and providing solutions to customers experiencing technical systems difficulties. You will develop and maintain strong interpersonal relationships with customers ensuring customer satisfaction and equipment functionality.

At GE HealthCare, we are always looking for great talent and we want to know about you! Our roles work in true partnership with our customers, and to enable successful customer impact, some travel will be required across the territory. The level of travel estimated for this position is 40%, which we will continue to review to ensure we are working as efficiently as possible, whilst also fostering a healthy work life balance. We empower our employees to determine how & where to perform their roles effectively.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities

• Maintain all models specific to a modality in the assigned area.
• Perform total system level troubleshooting on complex multi-symptom problems.
• Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.
• Responsible for Warranty and Preventative Maintenance Service contract cost control.
• Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to the account team.
• Complete all administration tasks on time (e.g., ensure timely completion of Field Updates and Service inspections documentation for assigned accounts).
• Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GEHC Service Quality Policy Statement.

Qualifications / Requirements

Desired Characteristics

Rewards & benefits of working at GE Healthcare include

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors : to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information

Relocation Assistance Provided : No

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