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Customer Service Assistant - Over 18

Customer Service Assistant - Over 18

TenpinSouthampton, United Kingdom
30+ days ago
Job type
  • Part-time
Job description

Come join our fantastic team.

We love to entertain! It’s in our DNA!... and it’s not just about bowling.

We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D

Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully

licensed bars including cocktails, and of course our fabulous food menu.

We have something fun for all the family to do, regardless of age. Our centres

are fantastic places to visit, and even better places to work in. Why not come

and help us entertain?

We are looking for people who want to work in a fun environment. You

need confidence, energy and a positive attitude. The rest we can teach you!!

The Role

As a Customer Service Assistant, you will deliver an outstanding experience

for our customers. This includes booking customers in at reception, being a

point of contact for customer questions, being alert to sales opportunities,

hosting individuals and parties, keeping the centre clean and tidy, preparing and

serving food and drinks.

You will work efficiently, show initiative and be friendly. Exceptional

customer service will be at heart of your role. You will also need to be

confident and comfortable when dealing with customers.

Skills You Need

  • Full

of determination, enthusiasm, and be able to work in fast-paced

environment

  • A nothing
  • is too much trouble attitude

  • Able
  • to provide high levels of customer service and have strong communication

    skills

  • Fully
  • flexible around working pattern (evening and weekends will be required)

    approachable and helpful

    organised and able to multi-task

    strong team player

    Our Fantastic Benefits

  • Tenpin
  • Treats – Retailer discounts, Smart Tech and Best

    Doctors

  • Free
  • Bowling for family and friends

  • Free
  • Food (when working 6 hours or more)

  • Enhanced
  • Maternity, Paternity, Adoption leave

  • Medicash
  • Health Care Cash Back Scheme

  • Employee
  • Assistance Programme

  • Free
  • counselling

  • Life
  • assurance – 2 x annual salary

  • Long
  • Service Awards

  • Recommend
  • a Friend Scheme

    the Spot Rewards

    Career Development

    If you are looking for career development, then Tenpin is a great place

    to start. We continually strive to develop our network of impressive and highly

    successful sites, and recognise great people contribute to great success! Most

    of our managers joined us as a Team Member and have progressed into management

    or senior roles.

    What Happens Next?

    If you are ready to develop your career with us, click apply and

    complete the short application process (2 mins).