Searching for your next adventure? Looking to join a growing company with great prospects?

Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts , as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and top-tier products, all while promoting sustainability.

Please note this role is 40 hours per week. You will be required to work 1 in 3 weekends which will be working from home.

How You'll Make an Impact :

• Manage the day-to-day workload of the Customer Care department.
• Drive the team to exceed targets.
• Identify and log continuous improvement opportunities.
• Engage with the team to create a positive department atmosphere.
• Maintain awareness of department activities and performance.
• Report on daily performance and track issues hourly.

You’ll Fit Right In If You Have :

What’s in It for You?

Apply Today and Join the Adventure!