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Mental Health Transport Assistant

Orcutt Labs, Inc.Birmingham, England, United Kingdom

30+ days ago

Job type

Full-time

Job description

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Mental Health Transport Assistant Full Time (40.3 - 42.1 hours / week)

Location : 4200 Waterside, Birmingham Business Park, B37 7YN

Reports To : Deputy Care Operations Manager (DCOM)

Job Type : Full-time

Shift Pattern : 4 on / 4 off (alternating between 4 days and 4 nights)

Pay : Blended rate of £12.91 p / h (starting from £28,280.10 annually)

If youre looking for a rewarding role in Mental Health Care, this is your opportunity! Working in healthcare allows you to make a real difference in people's lives during their most vulnerable moments.

We are seeking compassionate and dedicated Mental Health Transport Assistants to join our growing team. Experience is a bonus, but not essentialfull training is provided. Were looking for empathetic individuals who thrive in a team environment and are committed to providing respectful, person-centred care.

This role involves far more than driving. Youll be working directly with patients, ensuring their safe and dignified transport, often during mental health crises. Situations may require you to apply de-escalation techniques and trained interventions, always prioritising patient wellbeing.

What Youll Be Doing

You will support a range of transport needs involving individuals detained under the Mental Health Act, including :

Hospital transfers, court or prison escorts, and medical appointments

House extractions under Section 135, working alongside police and mental health professionals to safely move patients from their home to a place of safety

Community assessments, supporting local authority mental health reviews in peoples homes

Bed watch services, where you supervise and support admitted patients during hospital stays

Suite Work, providing care and supervision for patients held in psychiatric suites under Section 136 or 135, often for up to 2436 hours

You will work in crews of two or more, rotating between driving, escorting, and sitting with patients. We use secure, specially-adapted vehicles under 3.5 tonnes, with larger Safe Area Vehicles for more complex transfers.

Requirements

Full UK Manual Driving License (Required)

Enhanced DBS certificate within the last 3 years (Preferred)

Strong communication skills and ability to stay calm under pressure

Team player with resilience, empathy, and great attention to detail

Minimum 12 months driving experience preferred

Who We Are

Secure Care UK was founded in 2013 in response to a national need for safe and compassionate transport for individuals detained under the Mental Health Act. We are the only Secure Patient Transport provider in the UK meeting Restraint Reduction Network (RRN) standards. Headquartered in St Leonards, we operate nationally and also handle some international transfers. Celebrating 10 years of service in 2023, our core values remain : Patient First, Respect, Openness, Unity, and Determination.

What We Offer

Training & Development

Full induction including de-escalation, physical intervention, handcuff training, and First Aid

Additional specialist training and NVQ Diplomas

Career progression and mentoring opportunities

Benefits

Company pension & cycle-to-work scheme

Refer-a-friend bonus

Health Care Cash Plan (after 6-month probation)

Blue Light Card eligibility

Employee Assistance Programme (from day one)

Full uniform and enhanced PPE

Additional annual leave after 2 years

Wagestream financial wellbeing platform

Monthly Care Awards and driver recognition schemes

Suggestion scheme with rewards for implemented ideas

Please Note

Due to the nature of our work, flexibility is essential. Shifts may overrun or vary depending on patient needs.

Overtime is paid at £22 p / h, with enhanced pay (£1.20 p / h) for work involving Place of Safety and Bed Watch.

Additional shift enhancements of £1.75 p / h may apply for call-ins or extra shifts.

If youre passionate about making a difference and supporting people through challenging times, wed love to hear from you. Apply today and start a meaningful career with Secure Care UK.

SCUKIndeed

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Seniority level

Entry level

Employment type

Contract

Job function

Other

Industries

Mental Health Care

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Transport Assistant • Birmingham, England, United Kingdom