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Program Manager (UC)

Program Manager (UC)

DabsterEdinburgh
11 days ago
Job type
  • Full-time
Job description

Key Responsibilities :

  • Plan, execute, and deliver multiple cloud migration projects, ensuring alignment with business objectives and deadlines.
  • Coordinate across engineering, infrastructure, compliance, end-user services, and vendor teams.
  • Manage vendor relationships, contracts, and performance to ensure quality outcomes.
  • Create and maintain integrated project plans, risk registers, and communication strategies for stakeholders.
  • Ensure smooth service transitions with minimal impact on users and business operations.
  • Lead the decommissioning of legacy infrastructure, including VMware ESXi clusters for UC workloads.
  • Provide regular progress updates to senior leadership, addressing risks, dependencies, and mitigation strategies.

Required Qualifications :

  • At least + years of program or project management experience in large-scale IT infrastructure or cloud transformation projects.
  • Specific experience working in a Hybrid Project management environment
  • Demonstrated experience with Unified Communications or voice platform migrations (such as Cisco UC, Contact Center, Voicemail).
  • Strong knowledge of SaaS models, cloud infrastructure, and vendor management.
  • Excellent communication, stakeholder management, and organizational abilities.
  • Skilled at managing complex dependencies and fostering alignment across global teams.
  • PMP, PRINCE, or a similar certification is preferred.
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    Program Manager • Edinburgh