Salary: £45,724 (London) / £41,424 (Regional)Contract: Fixed-term / Loan opportunityHours: Full timeLocations: Birmingham, Bristol, Glasgow, London, Manchester or YorkSecurity Clearance: Baseline Personnel Security Standard (BPSS)
About the roleWe are seeking an experienced FOI and Public Correspondence Manager to lead a small, high-performing team responsible for handling Freedom of Information (FOI) requests, Environmental Information Regulations (EIR) enquiries, complaints, public correspondence and stakeholder enquiries.This is a varied and rewarding opportunity for someone with strong knowledge of information rights legislation and excellent leadership skills. You will play a key role in ensuring responses are accurate, timely and compliant, while maintaining high standards of customer service and governance across the organisation.The successful candidate will act as the organisation's subject matter expert on FOI and complaints handling, providing advice and guidance to colleagues at all levels. You will also oversee performance monitoring, quality assurance, reporting and policy development, helping to drive continuous improvement and best practice.
Key responsibilitiesYou will:
To be successful in this role, you will demonstrate:
The selection process will assess the following behaviours:
We offer a competitive benefits package including:
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
FOI and Public Correspondence Manager • London, South East England, UK
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