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Customer Care AdvisorReed • Plymouth, Devon, UK
Customer Care Advisor

Customer Care Advisor

Reed • Plymouth, Devon, UK
22 days ago
Job type
  • Full-time
  • Permanent
  • Temporary
Job description

Customer Care Advisor

  • Hourly Rate: £14.36 - Start Date Friday 22nd May
  • Location: Plymouth
  • Job Type: Temporary, Full-time (Monday - Friday, 8:30am - 5:00pm)

We are seeking a dedicated Customer Care Advisor to join our team initially to help with a week's worth of work. This role is based in Plymouth and offers a potential opportunity to become a permanent position. The ideal candidate will be responsible for managing customer queries via email, liaising with various departments, and performing general administrative duties.

Day-to-day of the role:

  • Responding promptly and professionally to customer query emails.
  • Liaising with different departments to resolve customer issues efficiently.
  • Performing general administrative duties to support customer care operations.
  • Maintaining accurate records of customer interactions and transactions.
  • Ensuring a high level of customer satisfaction through excellent service.

Required Skills & Qualifications:

  • Proven experience in a customer service role.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Proficiency in using email and other office software for communication and administration.
  • A proactive approach to problem-solving and the ability to work independently.

Benefits:

  • Competitive hourly rate of £15.38
  • Structured working hours with weekends off.
  • Supportive and inclusive team environment.
  • Potential for role to become permanent based on performance and business needs.

To apply for this Customer Care Advisor position please click apply now with your up to date CV.

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Customer Care Advisor • Plymouth, Devon, UK

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