Technical Lead – Infrastructure Operations (Senior Specialist Information Analyst) EC-509

Flexible Location : Based throughout Scotland, NES is a remote friendly employer supporting office and hybrid working. We’re happy to talk about how you want to work.

Work Pattern : Permanent, Full Time, 37 hours per week

You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.

Who We Are

NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.

Our Technology

We are in the business of providing safe, secure and innovative technology products and services that aim to improve outcomes across education, training, workforce, health and care in the public sector in Scotland. Using modern on-premises and cloud-based technology, we deliver sustainable products and services for the future.

The Opportunity

We have an exciting opportunity for a highly skilled Network Operations - Technical Lead to join our small, talented, and growing team to collaborate and problem-solve complex technical challenges relating to the delivery of technology enhanced learning approaches across health and social care.

Do you want to play a key role in ensuring the organisation’s digital server / storage and client endpoint infrastructure is fit for the purpose of delivery of digital products and services, essential for hosting our health and care digital systems?

Do you want to help improve the technical security and monitoring of our digital networked and managed client environment while maintaining optimal performance?

Do you enjoy working in a multi-disciplinary team at the edge of technological innovations?

Do you want to play a key role in discovering, evaluating, and implementing suitable established and emerging server / storage and cloud technologies that support and enhance NES Technology Service products and services?

Do you want to play an important role in delivering the NES Strategy, Digital Health and Care Strategy and Data Strategy for Scotland?

Working within the NTS Infrastructure and Operations Team you will have the opportunity to highlight your technical skills and enthusiasm for Server / Storage infrastructure hosting environments, on-premise and cloud.

Does this sound like you?

What We Love to See

Network Operations – technical leads offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply :

Proven experience of architecting, deploying, and managing digital server and storage network infrastructure and endpoint technologies in a multi-site environment

Highly experienced working in the field of server and storage management, including virtualisation environments and cloud environments.

Managing and securing enterprise level directory services.

Highly effective communicator, knowing how to make complex technical information and language simple for diverse senior and external stakeholders (both verbally and in writing)

Line management and coaching / mentoring experience

Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary

Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines

Benefits Which Matter

As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including :

Life-work balance - with opportunities for flexible working and hybrid working

Generous NHS pension scheme

Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review

Annual Leave - 27 Days increasing in line with service plus 8 days public holiday

NHS discounts and more

Diversity and Inclusion

Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work.

We are focused on hiring the very best talent available for NES, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience – regardless of the outcome.

It’s not essential to be in Network Operations role right now. You may be returning from a career break (e.g. maternity, paternity, caring for others) or returning after working in another field. Your experiences elsewhere can bring a fresh perspective to our work.

Next Steps

Our recruitment process is currently 100% remote and if successful you would initially work remotely, working from our offices as operationally required.

All applicants who are shortlisted for interview will be contacted by e-mail.

Online interviews (including a a scenario-based exercise) will take place on week commencing 19th May 2025 . The scenario-based exercise topic will be sent to candidates selected for interview.

For further information please refer to the Job Information Pack below.

Unless otherwise stated the deadline for applications is 23 : 59 hours on the closing date. Please note, CVs will not be accepted.