IT Support Technician
Salary : £25,000 – £30,000 (Experience Dependant)
Location : Carlisle – Covering Cumbria & SW Scotland
Job type : Permanent & Full-Time
This is an exciting opportunity to join a Business IT Support company based in Carlisle. You will be covering the Cumbria area, in a reactive role predominantly on-site for well-established commercial clients.
Responsibilities :
- Working on installation and migration projects
- Hands on knowledge of server hardware
- Configuration tasks and operating backup systems
- Microsoft Server Operating systems
- Server Hardware Maintenance
- Azure Cloud Services
- Microsoft 365
- VOIP / Hosted Telephony
- Virtualisation (Hyper-V / VMWare etc.)
- Unifi Wireless equipment
- Network cabling
- VPN Networking
- Network security
- Willingness to learn and develop new skills.
- Occasional office-based duties such as solving IT queries and issues via remote and 1st line support
Skills and Experience :
Experience having worked in a 3rd line support role is essentialProblem solver with strong troubleshooting skillsGood knowledge of IP networkingExcellent hardware, software and network knowledge is requiredYou must have a full clean driving license and be prepared to travel across the Cumbria area.