Time Appointments are delighted to be working on behalf of a reputable Insurance Brokers on the outskirts of Ipswich who are looking to employ a proactive, experienced and organised Administrator to assist the Client Account Handlers and support with general office operations.
Key responsibilities :
- Liaison with all clients facing personnel and insurers to help in the administration of renewals, re-broking, mid-term adjustments, claims administration for existing clients
- Managing and producing checklists to ensure renewals are sent out within company service level timings and ensure that standards and accuracy are monitored.
- Helping with managing the Durell database, ensuring Customer Relationship management system is accurate and up to date and producing reports
- Answering telephone in a polite and friendly manner and redirecting to relevant personnel
- General office duties including being in charge of stationary, printers and general office equipment.
Skills & experience required :
Personable, polite and professional manner in all communicationComputer literate – Word, Excel, Outlook, database managementHighly detailed and organised with great attention to detailSelf sufficient but willing to ask for helpIf you’re looking for the opportunity to work for a well-established Independent Brokers who support their employees’ personal and professional development, please get in touch today!
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