Job summary

Herefordshire & Worcestershire Integrated Care Board

CHC (Continuing Healthcare) Business Support Assistant

Band 3 - NHS Agenda for change, full time / permanent role

Based in Acton House, Worcester or St Owen's, Hereford.

Please note that the vacancy may be closed early if we receive a high number of applications. We encourage interested candidates to apply at your earliest convenience to ensure your application is considered.

Main duties of the job

We are looking for an enthusiastic self-motivated Business Support Assistant to support the Herefordshire and Worcestershire Continuing Healthcare team.

This role is an exciting opportunity to form part of a dynamic team committed to providing high quality services. The successful candidate will be able to work effectively within a team operating across multiple bases, and will be enthusiastic, highly motivated, flexible and multi-skilled. The post holder will be responsible for supporting the Brokerage team in sourcing and securing appropriate placements and packages of care for individuals on the ChC pathway.

This role will include close liaison with both NHS partners and wider organisations including the private and voluntary sector.

Most of all we are looking for someone who is enthusiastic to get involved, learn and who enjoys being part of a fast-paced environment.

About us

What we offer

We provide a supportive and collaborative environment where we work with our staff to provide opportunities for you to reach your full potential and to develop a rewarding career within an exciting and evolving environment. We aim to enable our employees to achieve a positive work-life balance through a blend of collaborative workplace attendance combined with regular home working. Joining our inclusive andinnovative team comes with a range of attractive benefits including :

o Employee Assistance programmes and access to a wealth of on-line health and wellbeing support

o Competitive NHS Pension Scheme

o Comprehensive opportunities to learn new skills and to develop your career within a caring and inclusive environment

o Generous holiday entitlement, which increases in line with service. There is also the opportunity to purchase additional leave.

o Flexible working patterns to support individuals work-life you are an enthusiastic, inclusive individual committed to supporting others then we could be the perfect organisation to help you flourish.

Job description

Job responsibilities

Please review the Job Description-Person Specification for further details.

Please note the job description is not exhaustive and may be amended from time to time in consultation with the post holder. The post holder will be required to undertake any other duties as may be required for the effective performance of the post.

We also follow a 3 month probationary period for new appointments which requires the post-holder to work in the office on a permanent basic during this time.

Person Specification

Qualification

Essential

• A good standard of education and or equivalent level of experience in an administrative role.
• NVQ Level 3 Administration or equivalent experience.
• ECDL or equivalent level of keyboard / IT skills.

Desirable

Skill

Essential

Experience

Essential

Desirable