Senior Technical Claims Handler (Large Loss)

Overview :

As Senior Technical Claims Handler working within the Large Loss Team. You will pro-actively handle a portfolio of motor claims consisting of mainly high value bodily injury with reserves in excess of £500,000.

Working within a team you will be a central referral point for technical issues, advising on strategy, tactics and key developments. You will also assist in targeted reviews to ensure best practices and outcomes.

Responsibilities :

Key Responsibilities :

• Managing claims caseload, in accordance with the Group philosophy, claims handling procedures and service levels.
• Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation
• Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis and handled in a timely manner aligned to SLAs & / or any Court timetable.
• Attendance at Trials and conferences with Counsel where appropriate.
• Adherence to and engagement with Reinsurers and all associated Large Loss procedures.
• Full adherence to authority limits
• Developing and maintaining effective relationships with colleagues and business partners.
• Adhering to agreed personal authority limits, referring to line manager / Large Loss Team for authorisation where activity exceeds such limits.
• Ensuring compliance with all regulatory requirements (including “treating customers fairly” principles).
• Act as a technical referral point within team and through the business, to ensure technical queries and referrals are managed within SLA’

Qualifications :

Key Skills and Knowledge :