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Houdini's - Game Master

Houdini's - Game Master

TenpinGloucester, United Kingdom
30+ days ago
Job type
  • Part-time
Job description

Are you ready to take the lead in crafting unforgettable

gaming experiences? Join our team as a Game Master, where you'll be the

architect of fun, ensuring every customer leaves with a smile after an

exhilarating Houdini adventure!

Part of Ten Entertainment Ltd, working for Houdini's

Escape Rooms is not just a job; it's an opportunity to be part of an enchanting

and thrilling experience that captivates both employees and customers alike. As

an employee at Houdini's, you'll find yourself immersed in a dynamic and creative

environment inspired by the legendary escape artist, Harry Houdini. The company

values innovation, incorporating cutting-edge technology into its rooms to

create an unforgettable atmosphere.

If you're seeking a workplace that values creativity,

teamwork, and the thrill of the unexpected, working for Houdini's Escape Rooms

is the key to unlocking a truly magical career experience.

The Role

As a Game Master you will be responsible for welcoming

and engaging with customers, and providing pre-game information about their

gaming experience. Part of your daily routine will involve providing an

excellent customer experience, by managing game flow, conducting debrief

sessions, and taking team photos, whilst being responsible for customer safety.

You will also be responsible for ensuring that consistent uniform

standards are maintained and training new members of the team.

You will need to be passionate, with positive

energy and have strong attention to detail, you will also need to be confident

and comfortable when dealing with large groups of customers.

The Role

  • Previous customer service experience
  • Skilled in public speaking, with the ability to engage

and captivate groups effectively.

  • Proven ability to think on your feet and address
  • challenges proactively.

  • Flexible availability to meet operational needs.
  • Our Fantastic Benefits

  • Free Bowling for
  • family and friends

  • Free Food
  • Enhanced Maternity,
  • Paternity, Adoption leave

  • Medicash Health
  • Care Cash Back Scheme

  • Employee Assistance
  • Programme

  • Free counselling
  • Life assurance – 2 x annual salary
  • Long Service Awards
  • Discretionary Bonus
  • Scheme

    Career Development

    If you are looking for career development, then Houdini’s / Tenpin

    is a great place to start. We continually strive to develop our network of

    impressive and highly successful sites, and recognise great people contribute

    to great success! Most of our managers joined us as a Team Member and have

    progressed into management or senior roles.

    What Happens Next?

    If you are ready to develop your career with us, click apply

    and complete the short application process (2 mins).