IT Support EngineerEdmonton, North London£24,000 - £28,000 (DOE) + Company BenefitsPermanentWe are currently recruiting for an established IT Support Company that are currently seeking an IT Support Engineer to join their busy service desk team.As the IT Support Engineer / IT Support Technician, you will be tasked to provide IT support to resolve issues allocated by the IT Manager. The successful candidate will be joining a bustling and proactive environment, and to help feedback to the IT Manager and wider team, any areas relating to IT strategy.Sound interesting? Read on…As the IT Support Engineer / IT Support Technician you will be responsible for monitoring the service desk for IT issues, by reviewing incoming tickets and monitoring progress.Responsibilities :
- Monitor service desk for IT issues by reviewing incoming tickets and reviewing progress.
- IT Support Engineer tasked with supporting roll out of new applications.
- Installation and configuration of computer hardware O / S and applications.
- You will be tasked to prioritise and manage many open cases at any one time.Key Skills :
- Experience of working within a network / IT field.
- Good understanding of general printing, backup, antivirus, and security principles.
- Confident in dealing with stakeholders at all levels.
- Managing service desk requests through help desk systems.
- IT Support Engineer must have good time management skills.
- Due to the nature of the position, you must hold a full drivers license and have access to a vehicle.Company Benefits :
- Flexible working hours
- 25 days holiday
- Excellent career path with training and development opportunitiesInterested?Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description.At Smart Recruit IT, diversity and inclusion are at the core of our values. Join us in a journey where talent development is inclusive, and authenticity in employer branding is celebrated. Smart Recruit IT is acting as an employment agency regarding this job advertisement