Repairs Coordinator

A Repairs Coordinator is responsible for overseeing and managing repair and maintenance activities, This is working for a company that specialise in residential Construction. Here are the key duties for this role : 1. Coordination and Scheduling :

• Coordinate Repairs : Act as the primary point of contact for tenants, clients, or employees reporting repair issues.
• Schedule Repairs : Organize and schedule repair work with contractors, technicians, and maintenance staff, ensuring timely response and completion.
• Monitor Progress : Track the status of repair work to ensure timely completion and address any delays or issues that arise.2. Communication :
• Liaise with Stakeholders : Maintain communication with tenants, property managers, and maintenance teams to provide updates on repair status.
• Issue Notifications : Notify relevant parties of upcoming repairs, potential disruptions, or completed work.
• Handle Inquiries : Respond to inquiries regarding repair timelines, processes, and other related concerns.3. Documentation and Reporting :
• Maintain Records : Keep detailed records of all repair requests, work orders, contractor communications, and completed work.
• Prepare Reports : Generate regular reports on repair activities, including costs, completion times, and any recurring issues.
• Invoice Management : Review and approve invoices from contractors and service providers, ensuring accuracy and compliance with agreements.4. Vendor and Contractor Management :
• Select Vendors : Identify, evaluate, and select contractors and vendors for repair and maintenance work.
• Negotiate Contracts : Negotiate service contracts, pricing, and terms with vendors and contractors.
• Evaluate Performance : Monitor the performance of contractors to ensure quality work and adherence to deadlines.5. Budget Management :
• Manage Budgets : Oversee repair and maintenance budgets, ensuring that all work is completed within financial constraints.
• Cost Control : Identify opportunities to reduce costs without compromising quality or safety.
• Forecasting : Assist in budget forecasting for future repair and maintenance needs.6. Compliance and Safety :
• Ensure Compliance : Ensure all repairs and maintenance work comply with local regulations, building codes, and safety standards.
• Safety Oversight : Monitor repair activities to ensure safe work practices are followed by all involved parties.
• Update Protocols : Review and update safety protocols and maintenance procedures as needed.7. Problem Solving :
• Resolve Issues : Address and resolve any disputes or issues that arise during the repair process.
• Assess Repair Needs : Evaluate repair requests to determine urgency, priority, and the best course of action.
• Provide Solutions : Develop solutions for complex repair issues, working with technicians and engineers as needed.8. Customer Service :
• Customer Satisfaction : Ensure a high level of customer satisfaction by promptly addressing repair needs and maintaining open communication.
• Feedback Collection : Collect feedback from tenants or clients on the quality of repair services and use this information to improve processes.9. Inventory and Resource Management :
• Manage Inventory : Oversee the inventory of repair materials, tools, and equipment, ensuring availability for maintenance staff.
• Order Supplies : Order and replenish supplies as needed to support ongoing repair and maintenance activities.10. Continuous Improvement :
• Process Improvement : Continuously assess and improve repair coordination processes to increase efficiency and effectiveness.
• Training : Provide training to maintenance staff or new team members on repair procedures and best practices.This role requires strong organizational, communication, and problem-solving skills, as well as the ability to manage multiple tasks and stakeholders simultaneously