Overview

It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.

We have an excellent opportunity for an Underwriting and Legal Assistant to join our Trade UK team. As part of our wider Operational Finance team, our Trade UK team supports the Trade Credit proposition at Screwfix. Reporting to the Trade Credit Underwriting and Legal Specialist, Your role is fundamental in supporting the management of existing customers' debt, ensuring we onboard new business in the right way whilst managing risk.

We believe that a hybrid, flexible working approach offers you – and your colleagues – the best of both worlds. Face-to-face collaboration is an integral part of our warm, friendly culture, so you’ll work from our head office three days a week, working flexibly around our core working hours of 10am-3pm. Beyond that, how, when and where you work is up to you. With a subsidised canteen, free parking and a comfortable, relaxed environment, we’ve worked hard to build an office you’ll want to work in. We also know that, when it comes to school pick-ups and home deliveries, it’s nice to have the flexibility to do both.

Responsibilities

• Working closely with our customers, stores and B2B teams, building relationships, supporting new applications, credit limit increases and other general account queries.
• Providing advice and guidance on credit applications and risk in accordance with our credit policy. Supporting new credit applications & increases in line with our policy and putting forward recommendations to the Trade Credit Underwriting and Legal Specialist.
• Obtain and evaluate customer information from various financial agencies for the purposes of assessing credit risk and worthiness.
• Investigate suspected fraud matters – working with Trade UK and our loss prevention teams at pace to identify potential fraud and assisting with wider fraud prevention strategies.
• Liaising with our stores and delivery partners where we have disputes, managing reporting and ensuring we maintain our high levels of recovery.
• Support with producing internal reporting on account performance, aged debt, forecasting and KPI’s.
• Preparing accounts for legal action and providing instructions to our legal collection partners throughout the collection and recovery process.
• Support on projects and initiatives that improve existing processes and the customer journey.
• Ensure all standard operating procedures are complete and updated annually.
• Ensure compliance with Group Financial Reporting Manual and Screwfix internal controls.
• Identify process improvement opportunities as part of Screwfix Smart Working.

Qualifications

What’s in it for me?

You do your best when you feel your best, so we’ve chosen benefits that truly matter and support your wellbeing.

Subsidised canteen : We offer a great selection of hot and cold food at our subsidised canteen, as well as a warm, inviting place for you to eat. So whether you prefer a packed lunch or an easy life, we cater to all.

Free parking : No one wants to spend their mornings circling around the car park. So whether you have a work vehicle or not, there’ll always be a free spot for you and your car.

Parental leave policy : We offer Enhanced Family Leave for our UK and ROI based colleagues. Our policies and resources are inclusive for all parents and include enhanced pay terms and generous leave policies. We’ve put everything we think you should know on our dedicated intranet page, ready for when you need it. Find out more on our website.

Other benefits :

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas : eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

We believe in equity for all.