Job Description
We are currently working with a main car dealership who are looking to recruit an experienced Service Advisor to join their growing team, Our client prides itself on delivering a consistently high standard of customer care at all time.
As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
Service Advisor Duties include :
- Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
For this Service Advisor position you will have :
At least 2 years’ experience working as a Service AdvisorFull driving licenceExcellent communication skillsExcellent Customer Service skills