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Customer Service Assistant - Attractions

Customer Service Assistant - Attractions

Warwick CastleWarwickshire, England, UK
11 days ago
Salary
£12.31 hourly
Job description

What youll bring to the team

Fancy helping us to unleash over 1000 years of excitement discovery and jaw dropping unique experiences for our guests Join the Attractions and Events team as an Attractions Host and start your greatest adventure!

You will be involved in our Legend of the Trebuchet showwalking within the wheels as well as helping the operational side of our other thrilling offerings. Reporting to the Attractions Manager you will assist with the day to day operation at Warwick Castle playing a major role in creating memorable experiences for all our guests.

This role has heaps of variety to keep you interested no two days are the same from being a part of The Legend of The Trebuchet show supporting guests and managers at our shows and reporting any Health & Safety concerns.

Youll also ensure the highest quality of Guest interaction and experience is delivered and support with our evening offering of shows / events as and when required.

This is a seasonal contract. Flexibility is needed as shifts will include weekends and bank holidays.

Qualifications & Experience

  • Excellent Customer Service
  • Good positive attitude
  • Passion for the castle & guests
  • Physically able to be a part of the winding team for the trebuchet
  • A friendly and welcoming personality
  • Understanding the importance of Health & Safety within our workplace

Benefits

  • Monthly Bonus based on customer satisfaction
  • 25 discount in our retail shops and restaurants
  • 40 off LEGO online
  • Merlin Magic Pass giving you free tickets to all our attractions worldwide for you your family and friends every year
  • Employee pricing up to 55 off cinema tickets
  • If you have any questions or if you require any assistance because of a disability or medical condition please contact us by email at and one of the team will get back to you as soon as possible.

    Pay Range

    GBP 12.31 / Hr.

    Key Skills

    EAM,Electrical Controls,Cyber Security,Business Administration,Corporate Marketing

    Employment Type : Part-Time

    Experience : years

    Vacancy : 1