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Independent Victim Advocate

Victim SupportGloucestershire

30+ days ago

Salary

£26,010.00 yearly

Job description

Independent Victim Advocate

We have an exciting fixed-term contract opportunity for a part-time adult caseworker to join the team at Victim Support Gloucestershire, working 22.5 hours a week. This role is for part-time maternity cover, with the end of the contract being 25th July 2025, please note this could end sooner.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

County / Borough Gloucestershire Office location Eastgate House, 121-131 Eastgate Street, Gloucester, GL1 1PX Full time / Part time Part time Hours per week 22.5 Work schedule Monday-Friday between the hours of 9am-8pm, shift pattern will be agreed with line manager, travel expected throughout Gloucestershire Basic Salary £15,606.00 per annum (FTE £26,010 per annum) Allowances Travel expenses Contract type Fixed Term DBS required? Yes End date (if fixed term) 25 / 07 / 2025 Police vetting required? No Closing Date 18 / 11 / 2024 Ref No 5848 Documents

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What we offer :

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including :

Flexible working options including hybrid working
28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday)
Pension with 5% employer contribution
Enhanced sick pay allowances, maternity & paternity payments
High Street, retail, holiday, entertainment & leisure discount
Access to our financial wellbeing hub & salary deducted finance
Employee assistance programme & wellbeing support
Ongoing training & support with opportunities for career development & progression

About the role :

This role is based at our Gloucester office and will require travel within the Gloucestershire area. Hence, holding a valid driving licence is essential.

As a caseworker, you will :

Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support the commissioners and their service goals to victims.

Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.

Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.

Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.

You will need :

Experience of working with vulnerable adults and / or families

Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity

Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands / needs and interests in an organised and methodical manner

Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation

Ability to needs assess, risk assess and empathise with the victim

Excellent IT and administrative skills including the use of Microsoft Office packages

High resilience and the ability to work under pressure