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Customer Support Specialist
Gibson HollyhomesTrafford Park23 days ago
Job type
- Full-time
Job descriptionRelevant experience in an administrative role Knowledge of Microsoft Office applications An effective and clear communicator Excellent time management and organisational skills Positive, friendly approach to customers
Key Responsibilities
for the Customer Service Specialist job :
- Raising work orders, ensuring reservations are correct
- Managing customer related calls to improve satisfaction levels
- Following up on re-bill process, obtaining Purchase Orders and applying customer mark-ups
- Performing maintenance checks, challenging costs and negotiating with vendors and / or suppliers
- Report and analyse customer related data within agreed timeline
- Follow up on customer requests in a timely manner
- Schedule service events, update business applications
Required Skills and Experience for the Customer Service Specialist job :
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Customer Support Specialist • Trafford Park