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Business Analyst - Business Analyst I

Business Analyst - Business Analyst I

eTeam, Inc.London, England, United Kingdom
13 days ago
Job type
  • Temporary
Job description

Role : Business Analyst, Consumer Insights, Consumer Insights - Client Studios

Location : London

Type of contract : contract of employment, fixed term

Length of contract : 5 months with possibility of extension

Client : an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It is considered to be one of the Big Five American technology companies.

Work model : on-site

Key job responsibilities

  • Support programming, QA, sampling and deployment tasks for surveys across multiple locales and languages
  • Partner with Research Managers and Operations managers across global panels to support translations tasks and processes
  • Evaluates and analyzes research scope, define project needs
  • Designs research approach and strategy, define milestones, timelines, and KPI
  • Documents end-to-end workflow, RACI, SOP, and SLA as required
  • Dives deep and analyzes data from various sources and iterate the mechanisms as needed
  • Identifies opportunities to make the workflow more efficient and recommends strategy for streamlining
  • Independently or under manager's supervision make high judgement calls on ambiguous issues
  • Dive Deep : develop a deep understanding of our partners research needs and create impactful testing strategies
  • Customer Obsession - Drive excellence in customer engagement and retention policies

About the team

The Client Studios Global Research Operations team :

  • Leads recruitment and customer engagement initiatives to retain high response rates
  • Drives customer obsessed solutions to custom testing strategies
  • Develops visual reporting tools used by cross-team stakeholders
  • Partners across multiple teams to deep dive into customer data

    • Basic qualifications

  • 1-2 years of professional non-internship experience (marketing, consumer insights, or project management)
  • Experience in deploying, programming and / or writing surveys
  • Experience using Microsoft Excel to manipulate and analyze data
  • Proficiency in English, and one of : French, Spanish, Swedish, Portuguese, Japanese, German, Italian, or Dutch, is a plus
  • Enthusiasm for film and television production and programming
  • Bachelor's degree or equivalent experience.

    • Preferred qualifications

  • 2+ years of professional experience in the market research field
  • Experience translating complex data sets into clear and compelling written narratives
  • Strong presentation skills specifically speaking about research methodologies and findings
  • Understanding of basic statistics
  • Demonstrated ability to collaborate effectively across internal teams
  • Proficiency in MS Excel, Word, SPSS, Tableau
  • Meets / exceeds Client's leadership principles requirements for this role
  • Meets / exceeds Client's functional / technical depth and complexity for this role

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    Analyst • London, England, United Kingdom