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Events Manager

Brentford Football ClubLondon, England, UK

19 days ago

Job type

Full-time

Permanent

Job description

Job Title : Events Manager

Department : Venue Operations

Reporting : Head of Stadium Operations

Location : Gtech Community Stadium

Closing Date : 25 April 2025

Brentford FC is a bit different to other Premier League football clubs. We put our fans first we are a true community club and while we are financially sustainable we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development inclusion and not being afraid to think differently.

Being progressive humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.

We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas solve problems and ultimately grow Brentford FC.

We play in a brandnew stadium 15 minutes from Heathrow in vibrant west London.

We will never forget where we have come from but we are excited about the future that lies ahead.

Come join us.

Inclusion Statement

Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability we welcome and encourage applications from qualified candidates including those from underrepresented groups such as those from ethnically diverse backgrounds women those from the LGBTQ community and those with disabilities. Should you require any workplace accommodations (also known as reasonable adjustments) you will have the opportunity to let us know at the appropriate points in the hiring process.

Safeguarding Statement

Brentford FC is committed to equality the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the Club safeguarding is everyones responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the Clubs commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.

Please note that where appropriate for the role you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more about this at https : / / www / dbscheckapplicantcriminalrecord

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

If the role you are applying for involves regulated activity and you have been shortlisted for a first stage interview you will be asked to fill out a Declaration of Offences Form.

The Role of the Events Manager

The successful candidate will have :

Main Accountabilities

Lead the coordination among various stakeholders involved in hosting Conference & Events and Special Events at the Gtech Community Stadium including Levy Security Cleaning Technology and external contractors.
To be the single point of contact for all enquiries for special events tours site visits and everything outside matchday use at the stadium.
Support on all aspects of event planning and to ensure seamless operations ensure an exceptional guest experience and adhere to highquality standards.
Ensure all event requirements are captured costed managed supervised and delivered within the contracted period.
Coordinate with the venue sales and commercial teams for potential venue hire / use of the stadium and its supporting spaces.
Working with subcontractors and stakeholders to deliver special events and ensuring that an event plan is produced and agreed.
Host the weekly events meeting for all parties involved in the planning and delivery of stadium events.
Manage a booking calendar and communicate all requirements to the relevant stakeholders with the timelines and dates.
Produce a monthly report on stadium use for the Head of Stadium Operations.
Undertake such other duties appropriate to the level and character of work as may reasonably be required. Significant permanent changes in duties will require agreed revisions to be made to this Job Description.
Work with other BFC departments to actively promote BFC conferences and events through product innovation and campaigns.
In conjunction with other BFC departments oversee the delivery of all events ensuring the needs of both internal and external stakeholders are exceeded.
Line management of Events Coordinator.
Manage scheduling of staff for event delivery.

General Club Accountabilities

To ensure compliance with all relevant Club policies including safeguarding health and safety policies and with specific reference to the data regulations (GDPR and PECR)

To ensure compliance with the Clubs Code of Conduct

To ensure compliance with all relevant legal regulatory ethical and social requirements

To build and maintain good working relationships both internally and externally maintaining a professional image at all times when representing Brentford FC

To keep confidential any information gained regarding the Club and its personnel

To maintain a flexible approach to work at all times

To ensure compliance with all Matchday Safeguarding processes

To ensure compliance with the Clubs Safeguarding Policy and processes

To promote and support positive mental health and wellbeing throughout the Club both on and off the field

To promote equity diversity and inclusion at the Club in line with our EDI strategy

Key Internal Relationships

Catering & Hospitality

Premium Services

Technology

Commercial

Fan and Community

Marketing

Communications

Finance

Security

Venue Presentation

Facilities Management

Person Specification Essential Characteristics

Previous exposure to working with senior management and the ability to communicate with staff at all levels.

Ability to manage a direct report.

Demonstrable ability to work in a customer service environment and a desire to provide excellent service at all times.

Ability to work within a team including experience in event briefing and debriefing.

Excellent communication skills in all forms in person via phone and written communications.

Accurate and effective report writing.

Full competence across the MS Office product suite (Word Excel PowerPoint).

Friendly helpful and cheerful persona.

Ability to work calmly under pressure and be adaptable.

Ability to work unsupervised.

A genuine team player with a collaborative working style and approach to problemsolving.

Flexible approach to working hours and the ability to work some unsociable hours as required.

At least 3 years planning and delivery experience within the hospitality and events industry.

Person Specification Desirable Characteristics

Experience of working in a special events / stadium environment.

Experience of building a team.

Competence & experience in managing a budget communicating with clients and delivering to expectation.

High level of numeracy and literacy

IOSH or equivalent or the desire to achieve this.

NVQ Spectator Safety Level 3 or the desire to achieve this.

Key Skills

Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation

Employment Type : Full Time

Experience : years

Vacancy : 1

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Event Manager • London, England, UK