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Digital Operations Executive

Digital Operations Executive

PentlandBlackburn, Lancashire, UK
11 days ago
Job type
  • Full-time
  • Permanent
Job description

We’re seeking a proactive Digital Operations Executive to join our dynamic team in Blackburn on a permanent basis. As our Digital Ops Executive, you will ensure our owned eCommerce channels are operating to their full potential, providing the necessary insight through trading analysis whilst delivering operational excellence following business process, reacting to change and market conditions.

What you’ll do :

  • Acts as the point person for issue management, along with THG, nurturing and updating issues through to completion.
  • Provide relevant analysis to support the Digital Product Team
  • Provides a thorough and detailed understanding of the end-to-end ecommerce journey, everything from demand creation, stock to site and trading activity and the processes to support.
  • Accountable for providing accurate weekly and monthly impact reports for the team and issue management.
  • Liaises with the Digital Product Managers, customer service team and central planning to continually improve the processes that support the movement of stock from Pentland to THG (engaging in SAP transactional processes, STO, OBD, etc.)

What you’ll bring :

  • Understanding of digital business setup, e.g. trading, distribution, customer service and how these work together to deliver world-class service.
  • Strong IT skills and able to multi-task and navigate across multiple complex systems.
  • Use of Microsoft packages including Word, Excel and PowerPoint.
  • High numeracy levels with a keen eye for detail.
  • Good communication and excellent team player, confident dealing with colleagues at all levels including management
  • Effective time management, organisation and prioritisation skills

    • What you’ll get in return :

  • Competitive remuneration package.
  • Flexible working - 60 / 40 hybrid split.
  • 25 days holiday (plus the bank holidays).
  • Brand and retail perks.
  • The chance to join our Charity, D&I and Sustainability employee networks.
  • Wellbeing commitment.
  • Friendly and open culture with flat structures allowing plenty of opportunity for development.
  • Open-minded company, welcoming thoughts, and ideas to be shared. Being part of a portfolio of brands, we have endless opportunities for you.

    • About Us

    We are Pentland Brands, a global business touching the lives of millions through some of the worlds most-loved active and footwear brands. We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, KangaROOS and Red or Dead. We’re the UK licensee for Kickers and have a joint venture with Lacoste footwear.We have a rich and remarkable history, of family, of ambition and of innovation, of leading from the front with a legacy of outstanding brands and equally outstanding people. Of pioneering brands that make life better. Brands that create an emotional connection with our consumers and help keep people on the move. Brands that do good, that form part of a positive business that takes action for people and planet.

    We celebrate differences and give everyone the freedom to innovate and develop because we know this is an exceptional place to build brands and build your career. We want you to come to work every day excited about what we can achieve when we have a clear and single-minded focus on being consumer-centric and relentlessly focused on improving our performance