Vehicle Damage Assessor

Job Description

Vehicle Damage Assessor (VDA) – Brighton in East Sussex

Excellent basic salary plus bonus

The successful candidate will have a great knowledge of the repair industry with an enthusiastic approach. A team worker with good inter personal skills will be essential to join our already motivated and friendly team.

A large part of the Vehicle Damage Assessor position involves :

• Carrying out estimates accurately, in detail acceptable to the Manager and sending these to customers in a timely manner.
• Ensuring you clearly identify and understand the customer’s needs and desires.
• Maintaining a thorough understanding of the full range of competitors’ products and services.
• Informing customers of additional repairs needed over and above those estimated for, including approximate costs and revised completion.
• Liaising with insurance companies / third parties to access necessary claim information.
• Carrying out all estimate follow-ups.
• Handing over completed vehicles ensuring customer satisfaction with work carried out.
• Making sure a constant communication is adhered to at all times with approved repairer.
• Assisting the Workshop Controller to achieve recorded completion dates or advise Bodyshop Administrator of issues affecting completion date.
• Responsibility for work quality and final checking of all vehicles for both the repair and completion stage.

If you are looking to work as a VDA / Vehicle Damage Assessor / Bodyshop Estimator, this company can offer you a genuine career opportunity in an excellent working environment.