This job offer is not available in your country.

Microsoft Senior Solution Architect

CDW UKLondon, England, United Kingdom

12 days ago

Job type

Full-time

Job description

Join to apply for the Microsoft Senior Solution Architect role at CDW UK

Get AI-powered advice on this job and more exclusive features.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary

CDW’s Microsoft Solutions team is a group of Solutions Architects and Specialists that is part of the wider Microsoft Practice.

The role has three key areas of responsibility, which broken down by :

Act as a senior Microsoft and Intel End User Computing Architect, using your expertise to run technical engagements with customers to win end user computing business.
Support the development of the team and the wider department by contributing to team projects as well as helping junior team members achieve their own career aspirations
Develop and maintain your own skills and knowledge through research, self-guided learning, lab time and formal training / accreditation.

What you will do

Customer Opportunities - Work with customers, partners and salespeople to technically qualify opportunities and deliver value to customers with Microsoft and Intel end user computing requirements.

Documentation - Produce high quality documentation outlining customer requirements and solutions. Such documentation may include role specific end user computing needs, associated IT management requirements and any required services work due from CDW Service teams.

Handover – Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service

CDW and Modern Workspace Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, friendly and relatable way. Differentiating CDW through its productised services, consulting capability and Microsoft expertise.

Work with customers and the CDW Windows 11 Sales team to identify and define customer device refresh requirements, technical Win 11 transitioning plans, and execution steps including the definition of those to be delivered by CDW Service Delivery teams.

Ensure the execution of customer workshops and follow on documentation in line with agreed customer Windows 11 timelines.

Enable CDW Sellers and Customers to understand the benefits of AI PC, Intel vPro and Active Management technology through the delivery of workshops and Sales enablement activity. This should include :

Contributing to the development of CDW’s end user computing workshops

Supporting Sales enablement activity delivered by CDWs Windows 11 Sales teams.

Delivering customer presales technical workshops.

Internal Collaboration – Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services and the wider CDW community to draw upon as the need arises.

Partner Engagement – Cultivate strong Microsoft and Microsoft eco-system relationships to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers.

Commercial Acumen – The role requires that you understand the commercial impact of the proposed solutions and assist customers and CDW’s sales teams in choosing the correct solution to meet budget and expectations.

Sales Enablement - Assist CDW Salespeople with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team’s capabilities.

Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments.

Accreditation – Attain and maintain the highest level of relevant accreditations where required

What we expect of you :

Demonstrated credible experience in Microsoft 365, Modern Work and Microsoft eco-system technologies. Use experience and skills to aid in their adoption, with a proven ability to use this to own and win complex opportunities with mid-market customers, enterprise, and public sector customers

Advanced 365 capability

A key focus on user experience / adoption enhancement

Ability to lead customers through a transformational journey that delivers tangible benefit quickly whilst maximising the scope and potential of an engagement

Experience selling both professional and managed services

A passion and a thirst to learn and deliver presales expertise in a broader set of technologies

Highly ambitious, credible, motivated, and accountable individual with an appreciation for building meaningful and lasting relationships, combined with a desire and ability to “win hearts and minds” - Confident yet humble in their approach

Detail-oriented with strong time management skills combined with the capacity to lead and work on multiple initiatives, as well as dynamically prioritise and pivot based on changing business needs

Outstanding communications skills, with the ability to clearly and concisely present concepts and recommendations in verbal, written, and presentation formats to customers, senior leaders, and cross-functional audiences

High levels of industry-related knowledge with an insatiable thirst for new information relevant to the market

Prepared for occasional travel between CDW UK & International offices as the role requires whilst maintaining a suitable home life balance

Ability to allocate time to undertake personal development activities such as attending training, achieving certifications, and focusing on soft-skill development – always seeking to personally develop as an individual

Customer focus and ways of working :

Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role.

Each coworker has a responsibility to ask questions when they are unsure of CDW’s values, standards, and policies, and to act if they believe someone else is not acting consistently with those values, standards, and policies.

Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW’s commitment to excellent client service and continual improvement. Coworkers must report any customer problems, feedback, service outages, and service improvement suggestions to management.

Each coworker is required to comply with CDW’s policies relating to Information Security and Data protection, specifically to :

Protect all information assets from unauthorised access, disclosure, modification, destruction & interference

Treat the security of all information assets according to their designated information security classification

Ensure that they only access information assets that they are authorised to do so.

Adhere to the procedure for reporting any security weakness or event

Commit to, and participate in, personal development of information security awareness & knowledge

Comply with all laws and contractual obligations regarding the protection of data

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at CDW UK by 2x

London, England, United Kingdom 1 week ago

Senior Solutions Architect (m / f / d) - EMEA

London, England, United Kingdom 4 weeks ago

London, England, United Kingdom 1 day ago

Greater London, England, United Kingdom 5 days ago

Solution Architect - Digital Transformation

London, England, United Kingdom 6 days ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 months ago

City Of London, England, United Kingdom 1 month ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 5 months ago

London, England, United Kingdom 1 week ago

Greater London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Create a job alert for this search

Solution Architect • London, England, United Kingdom