Infrastructure AnalystMaidstoneCirca £47,000 per annum dependent upon your knowledge and skillsPermanent, Full TimeInterviews will be held on Tuesday 10th and Wednesday 11th December 2024We're Golding Homes – thank you for looking!It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities.We're excited to recruit for this role at Golding and appoint an Infrastructure Analyst to join our Business Change directorate.What you'll be doingThe Infrastructure Analyst is a key member of the Service and Infrastructure team and will ultimately be responsible for maintaining and enhancing Golding Homes’ IT infrastructure.You will ensure the reliability, security, and efficiency of servers, networks, and other infrastructure components as well as provide 2nd and 3rd line support.Working closely with the Service and Infrastructure Manager, IT Service Delivery Analysts, and Security Analyst, you will deliver robust and scalable IT services that support our operational needs.Some of the core responsibilities of the role includes

• Administration of our cloud and on-premise server & network infrastructure
• Contributing to daily stand-ups to identify key priorities
• Evaluating new technology solutions and supporting R&D efforts
• Manage changes to production systems following our change control processes
• Providing advanced 3rd line support for core MS solutions & business systems including Office 365 / Teams / InTune, Exchange Online, Active Directory / Azure AD, SQL servers, MRI, Virtual Desktop technologies (AVD) and telephony
• Documenting & sharing knowledge within our department
• Supporting Disaster Recovery, Business Continuity efforts and Cloud Backup Systems
• The creation and maintenance of documentation for infrastructure configurations, processes, and procedures
• Training and support to IT Service Delivery Analysts and other staff as neededMore about you. What can you bring?
• A professional certification such as CompTIA Network+, CompTIA Security+, Microsoft Certified : Azure Administrator, or similar
• Experience in a similar role
• Proven experience in IT infrastructure management and support
• Experience with virtualisation technologies, such as Azure IaaS & Hyper-V
• Familiarity with IT service management frameworks (e.g., ITIL)
• Strong technical expertise in managing servers, networks, storage, and cloud services
• Knowledge of security principles and practices, with experience in implementing and maintaining security measures
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues
• Effective communication and interpersonal skills, with the ability to collaborate with team members and stakeholdersWhen and where you'll be doing itYou will enjoy a 37-hour working week and earn an annual salary of £47,00 per annum dependent upon your knowledge, skills and experience.Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation, this will be the main place of work for the role.This role is mainly based in the office but after the probation period you will have the flexibility to work from home 1-2 day’s a week.What will you get in return?Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.You’ll get :
• 28 days annual leave per year (plus bank holidays)
• Company Pension contribution and life assurance
• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
• An annual Wellbeing FundEquality, Diversity and InclusionWe’re committed to building diverse talent at Golding and believe our strengths as a team come from having many unique perspectives. We have opportunities for colleagues to work flexibly, allowing us to build a healthy, vibrant and inclusive organisation which encourages everyone to be themselves at work.No matter what your ethnic origin, gender, sexual orientation, marital status, religion, age or disability status, you’ll get all the opportunities, support and respect you’d expect from Golding Homes. We're committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities