Customer Service Administrator

Market 36 Recruitment are currently recruiting for a Customer Service Administrator for our client based in Braintree. The successful candidate must be a confident communicator both verbally and written. Roles & Responsibilities :

• Making a high volume of outbound telephone calls
• Handling a high volume of inbound telephone calls
• Meeting with customers face to face
• Assisting customers with any queries or requirements
• Sales administration
• Managing customer accounts
• Building strong relationships
• Adhering to compliance
• Working as part of a small, busy team
• Providing exceptional service to all customers
• General administrative duties
• Maintaining accurate notes on customer records
• Working towards targets Skills, Knowledge & Experience :
• Strong and confident communication skills
• A desire to progress within the company / career
• Proficient in the use of MS Office
• Ability to work collaboratively as part of a small team
• Ability to learn new skills on the job
• Must have own transport due to company location
• Previous customer service / office experience
• Organised and able to work well under pressure Working hours are Monday – Friday 9am – 5pm. In return our client offers a starting salary up to £27,000 per annum, regular company incentives, and the opportunity to earn bonuses based on performance coupled with an excellent opportunity to progress within the company. Market 36 Recruitment Ltd cover a variety of sectors including Commercial, Industrial, Engineering, and HR & Finance. We take pride on building strong working relationships with local employers and candidates