Description
PLEASE NOTE - THIS JOB IS BASED IN CIRENCESTER, IF YOU CANNOT COMMIT TO WORKING FROM THE CIRENCESTER OFFICE 3 DAYS A WEEK, YOU WILL NOT BE CONSIDERED FOR THIS ROLE.
Here at Havas CX Helia, we’re on a mission to become the best customer engagement agency in the UK.
And you’re a big part of making this happen
Better together
What’s the secret to our success? The power of collaboration. Whether that’s across our two teams in London and Cirencester – or our far-reaching global network.
18 countries, 1,200+ people, 25 Villages.
When you work with us, you’ll also be joining Havas CX – an international group dedicated to delivering meaningful customer experiences across the entire customer journey.
Your new colleagues will include the strongest CX minds from a global talent pool. You’ll be in good company.
Together we transform brands through our unique approach.
Your future
Helping brands strengthen their consumer relationships is what we’re all about – flexing and blending our creative and data skills to make each and every interaction truly meaningful .
But it’s not just brands we empower. Working for Havas CX helia means you’re working for a company that loves to empower its people , too.
While you bring the can-do, entreprenial attitude, we’ll equip you with the skills to pull off big ideas – and everything else you need to make the most of your natural talents.
Both professionally and personally, we help you make a difference – so you can enjoy a rewarding career in our industry.
Role Account Director
Reporting Into Business Director
Reports -
Responsibilities
Attributes / Competencies
Key Helia behaviours
We take pride
Our clients’ businesses
The work we make
The people we make it with
We take personal responsibility for the quality of everything that goes out the door. How it is presented, how it is sold, and how it is crafted. We are proud of everything we make and value the support of others to get the work from good to great.
in the presence of others, whoever they are, we exude our values and behaviours. We make sure nobody is unclear about what we stand for and why.
We’re constantly curious
To ensure we start every job with the right knowledge
to improve every job through past experiences
to drive better business outcomes for your brand
Dedicating time to get to know our clients’ worlds, our industry, and more importantly, our own personal development.
We are customers of our clients.
We share what we learn with our teams
We get stuck into new techniques and technologies that can improve our working day and the work we make.
We value the importance of learning from our mistakes.
We take the time to get to know our clients as human beings, who they are, how they like to work and what matters to them
To ensure we understand the measures of success and how to make a difference to our client’s business
We never settle
We drive projects forward and go the extra mile all with a smile on our faces.
We have a positive, can-do attitude to any challenge we face.
We don’t accept ‘impossible’ we find ways to say yes.
We don’t accept received wisdom or the status quo
We are confident to challenge appropriately, to get to better business outcomes
We are focussed on our client, agency, team and individual goals
We take our work seriously but not ourselves
We believe working together supercharges our ambition
Contract Type : Permanent
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
Account Director • Cirencester